return policy

Damages and issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


In consideration of the international shipping origin (Europe) of our shoes and boots, please be advised that any return requests will be subject to a 50% return fee calculated based on the original purchase cost. Additionally, customers will be responsible for covering the incurred shipping expenses. Your understanding of this policy is greatly appreciated.

Spreader Kits

Although we have a zero return policy due to sanitary reasons, we believe in and stand behind our products 100%.  So if for any reason you have any issues with your purchase, please contact our customer service.